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No paper in & black ink tank blocked

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Hi,

 

I have found two parts defections of my printer HP DeskJet 3630 All-in-One Printer.

 

1. No paper could be sent in while printing. The paper roller is jusr running and zero grip on the paper.

 

2. After sending the paper "manually" into the printer, it is not able to print out any black color while the ink tank is still half full.

 

Thank you in advance for your help and happy 2017.

 

Cheers,

James


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